Looking for a IVR application which

• Answer Your Customer’s Call 24X7
• Give Information on call in Multiple Languages
• Forward calls to any number on selection
• Design your own call flow &Change it any time
• Record / create voice prompts through Phone Call
• Get Online Reports of calls in Real Time

What You Get With ConVox Expres IVRS 

Interactive voice response (IVR):  Callers hear a recorded message and can select which department to talk to,using their telephone keypad.

Hosted Online Management :Login to setup or amend any aspect of the solution, changes made are implemented instantly.

Time of day routing : Control routing options by time of day, set up where calls divert during and outside of office hours.

Call Record : Record inbound calls and have them saved on our network server

Music on hold : Pre-recorded music and apology announcements that callers hear whilst on hold.

Mid-Call transfer : Transfer calls between departments without using extra phone lines.

Call Queue : View and manage call queue levels with built in volume alerts

Out of hours routing : Choose an alternate number to divert calls outside of working hours

HOW IVRS CAN BENEFIT YOUR BUSINESS

• Lower Total Cost of Ownership (TCO)
• Replace Legacy IVR Systems
• Increase Capacity, Reduce Staff
• Improve Caller Usage and Retention
• Simplify Integration via Web Services
• Focus on your core business
• Gain real-time visibility for monitoring and reporting
• Pay-per-use billing structure
• No dedicated development or maintenance personnel
• No ongoing telecom overhead or long distance costs
• Automate Common Calls Quickly