ConVox presents a versatile platform for Call Center Services ​

When it comes to reliability, we are the one you need!

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Best Call Center Software | Try the Demo Today‎

Multi-Channel Routing, Real-Time Reporting & Dashboards, No Initial Cost. Run Your Own Call Center in a Browser. Predictive dialer. inbound & Outbound calls. Advanced IVR. Progressive dialer. CRM integration.

Our Services

 
Call Center Solutions

ConVox redefines the way a traditional call center works with the effective use of VoIP technology. Users get all the advanced feature of call center and much more for a much lower price than traditional call centers.

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IVRS

With our IVR, Ewhen customers ring your contact telephone number, they will be greeted with a professionally recorded welcome message and  presented with simple keypad options to be call routed to i.e, “Press 6 for sales”, “Press 0 for Accounts

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Audio Conference Bridge

ConVox Audio Conference Bridge is a feature rich Audio Conferencing tool for Enterprises & Corporates. ConVox Audio conference bridge is Web based Application that allows for 

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Fall In Love With Our Features

Automatic Call Distribution

ACD Software helps the inbound call centers by picking and choosing the most suitable agent for a particular caller based depending on their past complexity of problem, calling history, agent’s skill etc.

CRM Integration

Depending on the requirement, CRM can be customizable and can be integrated with the call center. Third party CRM’s like sales force etc can be integrated.

Call Recording

Call recording of all voice calls can be recorded and saved in the server.

Interactive Voice Response

Automated Interactive Voice Response (IVR) will help the callers to choose the the service they are looking for, including language selection option while being guided through various prerecorded voice prompts.

Live Call Monitoring

Allows you to listen to the calls taking place in your call center. But with live monitoring, you can listen to these calls in real time .

Dialers

Out Bound Call Center can be configured for preview, progressive and predictive outbound dialing mode. 

  • We are Market leader in Contact Center Solutions.              
  • Highly experienced team with rich Telecom Expertise.     
  • We market products/services under the brand ConVox.    
  • Our Products include Call Center Solutions, IP-PBX, IVRS, Audio Conferencing, Voice Loggers, Cloud Telephony, Voice Blaster.  
  • ConVox is a flagship brand of Deepija Telecom Pvt Ltd.      Established in 2003, by Alok Kaushal and Deepak  Agarwal. 
  • They are Software Engineers with varied experience in Software and Telecom Industry. 150+ Employees, most of them (80%+) are engineers.                                                     
  • Specialization in VoIP and CTI technologies.                        
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About US
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About Us

  • We are Market leader in Contact Center Solutions.              
  • Highly experienced team with rich Telecom Expertise.     
  • We market products/services under the brand ConVox.    
  • Our Products include Call Center Solutions, IP-PBX, IVRS, Audio Conferencing, Voice Loggers, Cloud Telephony, Voice Blaster.  
  • ConVox is a flagship brand of Deepija Telecom Pvt Ltd.      Established in 2003, by Alok Kaushal and Deepak  Agarwal. 
  • They are Software Engineers with varied experience in Software and Telecom Industry. 150+ Employees, most of them (80%+) are engineers.                                                     
  • Specialization in VoIP and CTI technologies.                        
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How Deepija Differs?

Plugs

At Deepija , work doesn’t stop at delivery of services. We continuously Improve our processes & skill-sets of our workforce so that we Increase our capabilities. We keep Improving Quality of our Solutions with latest technology and with the best open source available. So that our customers get Economical and Robust solutions. Our processes are systematically aligned with Customer Expectations and there business goals. Our success rate in Customer Retention is more than 98%.

Modular-Solution

Modular Solution

Switching, Application & Database servers are on single or multiple servers.

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scalability solution

Scalability Solution

can be scaled from 5 seats to 1000+ seats by using multiple servers

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reporting

Reporting

Feature allowing access to various reports generated by system.

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Request A Quote Today

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Reach Us

Email :

[email protected]

Contact:

IND : 040-4932-5555,

+1-800-102-3835

UAE : +971-521-691-057

Nigeria : +234-902-365-6486

The Complete call center solutions provider.

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