ConVox presents a versatile platform for Call Center Services ​

When it comes to reliability, we are the one you need!

ConVox presents a versatile platform for Call Center Services ​

When it comes to reliability, we are the one you need!

Best Call Center Software | Try the Demo Today‎

Multi-Channel Routing, Real-Time Reporting & Dashboards, No Initial Cost. Run Your Own Call Center in a Browser. Predictive dialer. inbound & Outbound calls. Advanced IVR. Progressive dialer. CRM integration.

Our Services

Fall In Love With Our Features

Automatic Call Distribution

ACD Software helps the inbound call centers by picking and choosing the most suitable agent for a particular caller based depending on their past complexity of problem, calling history, agent’s skill etc.

CRM Integration

Depending on the requirement, CRM can be customizable and can be integrated with the call center. Third party CRM’s like sales force etc can be integrated.

Call Recording

Call recording of all voice calls can be recorded and saved in the server.

Interactive Voice Response

Automated Interactive Voice Response (IVR) will help the callers to choose the the service they are looking for, including language selection option while being guided through various prerecorded voice prompts.

Live Call Monitoring

Allows you to listen to the calls taking place in your call center. But with live monitoring, you can listen to these calls in real time .

Dialers

Out Bound Call Center can be configured for preview, progressive and predictive outbound dialing mode. 

  • We are Market leader in Call Center Solutions.              
  • Highly experienced team with rich Telecom Expertise.     
  • We market products/services under the brand ConVox.    
  • Our Products include Call Center Software Solutions, IP-PBX, IVRS, Audio Conferencing, Voice Loggers, Cloud Telephony, Voice Blaster.  
  • ConVox is a flagship brand of Deepija Telecom Pvt Ltd.      Established in 2003, by Alok Kaushal and Deepak  Agarwal. 
  • They are Software Engineers with varied experience in Software and Telecom Industry. 150+ Employees, most of them (80%+) are engineers.                                                     
  • Specialization in VoIP and CTI technologies.                        
About US
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About Us

  • We are Market leader in Contact Center Solutions.              
  • Highly experienced team with rich Telecom Expertise.     
  • We market products/services under the brand ConVox.    
  • Our Products include Call Center Software SolutionsIP-PBXIVRSAudio ConferencingVoice Loggers, Cloud Telephony, Voice Blaster.  
  • ConVox is a flagship brand of Deepija Telecom Pvt Ltd.      Established in 2003, by Alok Kaushal and Deepak  Agarwal. 
  • They are Software Engineers with varied experience in Software and Telecom Industry. 150+ Employees, most of them (80%+) are engineers.                                                     
  • Specialization in VoIP and CTI technologies.                        

How Deepija Differs?

Plugs

At Deepija , work doesn’t stop at delivery of services. We continuously Improve our processes & skill-sets of our workforce so that we Increase our capabilities. We keep Improving Quality of our Solutions with latest technology and with the best open source available. So that our customers get Economical and Robust solutions. Our processes are systematically aligned with Customer Expectations and there business goals. Our success rate in Customer Retention is more than 98%.

Modular-Solution

Modular Solution

Switching, Application & Database servers are on single or multiple servers.

scalability solution

Scalability Solution

can be scaled from 5 seats to 1000+ seats by using multiple servers

reporting

Reporting

Feature allowing access to various reports generated by system.

Testimonials

We are very glad to use your ConVox Solutions as we have been tied up with ConVox since 2013. It is easy to use in any manner with 24×7 support services. ConVox has been worthy of the price as our company is reaching new levels of growth with ConVox Solutions. In terms of facing issues call once to the support team, the issue is resolved.

Md Kamrul Hoda

Manager - Information Technology / Offshoot Solutions

We have got a totally customer satisfying experience with ConVox Solutions, In the terms of rating, we rate 8 out of 10.

Bijender Rana 

Manager - Administration / ISON BPO

ConVox Solutions and support have enabled us to continue to deliver top-notch products at good prices, I appreciate ConVox taking out time and help us improve our offerings, Our overall experience is great with ConVox.

Ravindra Kumar

Asst. Manager - Operations / Sigma Outsourcing

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Contact:

IND : 040-4932-5555,

+1-800-102-3835

UAE : +971-521-691-057

Nigeria : +234-902-365-6486

The Complete call center solutions provider.

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